You may want to reboot your system (optional).ĭownload and install the Intel® XTU application.Delete the folder named Intel Telemetry under C:\ProgramData.Delete any folder named Intel® XTU from these locations: C:\Program Files (x86)\Intel and C:\ProgramData\Intel.An example is given below.)Ĭ:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe /u C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe. Using those pieces of information, open a command prompt as an admin and enter your information for the location of the Extreme Tuning service.Locate XTU service at: C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe. Faulting Application Path: C:Program Files (x86)IntelIntel (R) Extreme Tuning Utilit圜lientPerfTune.exe Problem signature Problem Event Name: APPCRASH Application Name: PerfTune.exe Application Version: 6.4.1.15 Application Timestamp: 59f8419c Fault Module Name: d3d9.dll Fault Module Version: 9.Locate installutil.exe at C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe.If the issue persists, follow the steps below to completely remove the Intel® Extreme Tuning Utility. Search for Intel® Extreme Tuning Utility.Uninstall the Intel® Extreme Tuning Utility.Product warranties may not apply if the processor is operated beyond its specifications.These are the steps to completely uninstall the Intel® Extreme Tuning Utility: Since altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components, and may reduce system stability we advise to use the equipment at stock configurations with the default BIOS settings. So, we recommend in this case to either use the Intel® XTU strictly as a monitor tool for your unit, or to uninstall it: Mitigated versions of Intel XTU are being provided via OMEN Command Center SDK Package updates for systems that support overclocking. In reference to this scenario, as you can confirm in the link below, the Intel® Core™ i7-8750H is not listed under the supported processors for the Intel® XTU tool so, it is expected to notice this kind of behavior on a platform that it is not supported. Intel® Extreme Tuning Utility (XTU) is used to support the overclocking feature in certain versions of the HP OMEN Command Center, now HP OMEN Gaming Hub. Hradaa, Thank you for posting in the Intel® Communities Support.
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